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 Varieties of Helpdesk calls

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Mr. Admin
Sultan IPGMriah
Sultan IPGMriah


Male Post : 2022
Birthday : 19/01/1987
Age : 29
IPGM : IP Perlis
Course : PISMP Matematik
Batch : Julai 2005
Registered : 27/05/2008

PostSubject: Varieties of Helpdesk calls   Wed Jul 16, 2008 3:28 am

Tech support: What kind of computer do you have?
Female customer: A white one...

=================================
Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute... I hadn't inserted it yet... it's still on my
desk... sorry....
=================================

Tech support: Click on the 'my computer' icon on to the left of the
screen.
Customer: Your left or my left?
=================================

Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on "start" for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill
Gates.
=================================

Customer: Hi, good afternoon, this is Martha, I can't print. Every time I
try, it says 'Can't find printer'. I've even lifted the printer and placed
it in front of the monitor, but the computer still says he can't find it...

=================================

Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.

=================================
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.

=================================

Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another
keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
=================================

Tech support: Your password is the small letter "a" as in apple, a capital
letter V as n Victor, the number 7.
Customer: Is that 7 in capital letters ?

=================================
Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

=================================
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.

=================================
Customer: I have a huge problem. A friend has placed a screen saver on my
computer, but every time I move the mouse, it disappears.

=================================
Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the
circle around it?

=================================
A woman customer called the Canon help desk with a problem with her printer.

Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point. The
man sitting in the cubicle next to me is under a window, and his printer is
working fine."

=================================
And last but not least...

Tech support: "Okay Bob, let's press the control and escape keys at the same

time. That brings up a task list in the middle of the screen. Now type the
letter "P" to bring up the Program Manager."
Customer: I don 't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT
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